Systems that follow through on tasks, not just answer them.
AltayX's AI agents analyze requests, gather information, create tasks, and act within defined permissions.
What does this solution offer?
AI agents are not ordinary chatbots. They search enterprise data, produce sourced answers, create tasks, track process, and request human approval when needed. Every action is logged.
What problem does it solve?
Teams lose time following up on repetitive requests. AI agents take over that follow-up; a human only steps in where a decision is actually needed.
Core capabilities
Request and message analysis
Understands incoming requests and routes them to the right process.
Enterprise data search
Produces sourced, verifiable answers.
Task creation and tracking
Follows the process end to end and reports on it.
Permission limits and human approval
Operates within defined permissions and requests approval at critical steps.
Example flow
- 1Customer request is received
- 2The AI agent analyzes the request
- 3It gathers relevant information
- 4It creates a CRM record
- 5It assigns a task
- 6It requests human approval when needed
- 7It reports the outcome
Tool and system integration
- CRM systems
- Document sources
- Email and messaging
- Task management tools
Security and control
- Clearly defined permission limits
- Mandatory human approval on critical actions
- Every step logged via audit trail
- Status tracking for long-running tasks
Development process
- 1
Discovery
We define the tasks the agent will handle and its permission limits.
- 2
Design
We map the workflow and its decision points.
- 3
Development
We build the agent with tool access and data connections.
- 4
Testing
We validate the agent's accuracy with real scenarios.
- 5
Rollout
We launch it within a controlled scope.
- 6
Monitoring
We monitor the audit trail and refine permissions and process.